Contact Us

Contact Us

We’re here to help! Whether you have questions about our products, need assistance with your order, or want to discuss a custom project, our team is ready to assist you.

1. Customer Support

  • Email: support@habokebackdrop.com

  • Phone: +852 65740382

  • Live Chat: Click the chat icon at the bottom right of our website (Mon–Fri, 9 AM–6 PM CST)

  • Response Time: Most inquiries are answered within 24 hours (excluding weekends and holidays).

2. Sales & Wholesale Inquiries

  • Email: support@habokebackdrop.com

  • Phone: +852 65740382 (ask for Sales Department)

  • Services: Volume pricing, custom sizes, and bespoke printing options.

  • Lead Time: Typical production and shipping for wholesale orders is 7–14 days.

3. Returns & Exchanges

  • Email: support@habokebackdrop.com

  • Return Address:
    Rand
    1001 W Middlesex Ave
    Port Reading
    NJ
    07064
    909-320-8090

  • RA Number Required: Please include your Return Authorization number in all correspondence.

4. Press & Partnerships

  • Email: support@habokebackdrop.com

  • Opportunities: Brand collaborations, influencer partnerships, and media requests.

  • Typical Reply Time: 48 business hours.

5. Connect on Social Media

Follow us for product launches, behind-the-scenes content, and exclusive promotions:

  • Facebook: facebook.com/habokebackdrop

  • Instagram: @habokebackdrop

  • LinkedIn: linkedin.com/company/habokebackdrop

6. Visit Our Office

You’re always welcome to tour our showroom and factory. Please schedule an appointment in advance to ensure staff availability.

📍 Address:
ROOMC40 UNIT 18 FLOOR 12NEW CITYCENTRE 
NO. 2 LEI YUEMUNROAD
KWUN TONG
KL HONGKONG

We value your feedback and look forward to assisting you. For any other questions, feel free to reach out through any of the channels above!